The ddea.net provides Dimension Data East Africa with an enhanced way of interacting with our customers. Many customers felt we were not proactive in providing them with timely information of their order status. This tool now allows our customers to see the status of their orders 24x7.
In addition it provides us as a business with meaningful management reports. Over time the system is developed in such a way that we can add further functionality and services to our customers. This system will become invaluable to our business and differentiate us in our market
Get Solutions completed the solution in record time and made sure that the transition to the system was as easy as possible. They are very knowledgeable in their field and provide an excellent service.
Managing Director - Dimesion Data East Africa